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November 19, 2014
Jim Connolly How to stop The Blame Game from destroying your business
By Jim Connolly
I spoke with a small business owner earlier, who was blaming his customers for the slowdown of his business. He went on to explain that his customers werefools for turning to other suppliers, who are a little less expensive than him.

He was wrong
Here's the thing: Blaming your customers for the failure of your business, is like blaming your car for grinding to a halt, because you neglected to put fuel into it. The customers you attract, the amount they spend with you and their decision to recommend you via word of mouth… is all down to YOU.

As the owner of a business, you direct the path of the business. [...]

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Blogging for over 10 years has been quite a journey to say the least. During that time, I've had my share of challenges, opportunities, disappointments and surprises.

Back when I started, there's no way I would have imagined having so many things to say for so long or anticipated what impact ongoing content creation would have on me personally and for our digital marketing agency – TopRank.

It's true that a blog is not for every business, but every business that blogs, sees numerous advantages. [...]
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